Hattiesburg Lake Terrace Convention Center - Meetings, Events and Tourism

Policies & Procedures | Special Request Form
Rental &Tech | Meetings Survey

We hope your event was enjoyable and successful. Our goal is to achieve 100% guest satisfaction. Please take a few minutes to complete this evaluation. Your comments will be valuable as we seek to better serve you in the future.

Contact Name:
Title:
Group Name:
Name of Meeting:
Email:
Event Date(s) :

Please rate the following categories by checking one response in the appropriate column.

PHYSICAL FACILITY

	Excellent	Good	Fair	Poor
General Appearance
Adequate Space
Room Setup
Cleanliness
Indoor Temperature
Lighting
Bathrooms
Parking
Handicap Access
Quality of Facility
Pricing of Facility
Outdoor Space

Convention Center Staff

	Yes	If No, please explain
Was the Staff Knowledgable?
During Preplanning?
On-Site?
Was the Staff Available?
During Preplanning?
On-Site?
Was the Staff Reliable?
During Preplanning?
On-Site?
Did the Staff Communicate Clearly?
During Preplanning?
On-Site?
Was Billing Correct?
Did you Receive Timely Service?

Exhibition Space

	Excellent	Good	Fair	Poor
Move-in
Move-out
Facility Services Desk
Engineering Services
Janitorial Services
Telephone
Lighting
Decorator

Audio-Visual
Name of A-V Company Used:

	Excellent	Good	Fair	Poor
A-V Ordering Process
A-V Quality (Overall)
A-V Pricing
Production Sound Quality
Video Quality
Availability of Equipment
Availability of A-V Staff
Courteous Service

Catering
Name of Catering Company Used:

	Excellent	Good	Fair	Poor
Meals (Banquets)
Food Quality
Food Pricing
Food Presentation
Food Portion Size
Prompt Service
Courteous Service
Bar Service
Breaks
Food Quality
Food Pricing
Food Presentation
Food Portion Size
Prompt Service
Courteous Service
Concessions
Food Quality
Food Pricing
Food Presentation
Food Portion Size
Prompt Service
Courteous Service

Overall Performance

	Excellent	Good	Fair	Poor
What is Your Overall Rating of the Hattiesburg Lake Terrace Convention Center (HLTCC)?
	Yes	If No, please explain
Would You Return to HLTCC?
Would you Recommend HLTCC or Future Events?

Comments:

To submit this Request for Proposal click:

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Hattiesburg Lake Terrace Convention Center
One Convention Center Plaza
Hattiesburg, MS 39401
Driving Directions
Phone: 601-268-3220
Toll Free: 800-638-6877
Fax: 601-268-3249